Viking Refrigerator Recall

Defective Door Hinges

Viking Refrigerator Recall

When you pay $6,000 or more for a Viking refrigerator, you don't expect to have a problem with inadequate cooling, the doors falling off, or even worse, falling on you. Yet, that is exactly what happened to more than 57 Viking owners, who found that the doors of their Viking don’t seal properly causing cooling/freezing problems.  Some owners report that their Viking refrigerator/freezer doors have actually detached and fallen off the unit. These incidents, which also injured several people, finally resulted in a massive Viking refrigerator recall in June 2009. Our class action attorneys are investigating a possible Viking class action lawsuit based on the inconvenience and expenses caused by these defective refrigerators.

Viking owners have been reporting problems with defective refrigerator hinges at least since 2006. The Consumer Product Safety Commission has 57 confirmed reports of faulty Viking refrigerator hinges and doors detaching. Viking has four confirmed reports of injuries caused by the refrigerator door detaching. The injuries include bruises, broken toes and fingers, and strains. In addition, there have been reports of property damage to floors and counters caused by falling doors.

Worse, The Consumer Product Safety Commission advised consumers that they should stop using the refrigerators if they find the doors are sagging, having trouble opening and closing the doors, or find the doors are not sealing properly. Viking consumers who have had their defective refrigerator hinges replaced by factory - authorized Viking technicians continue to have problems with insufficient cooling, compressors that run 24 hours a day and other problems.

The class action attorneys at our firm are investigating the Viking refrigerator recall, and the possibility of a class action lawsuit filed on behalf of Viking owners who have had bad experiences with these refrigerators.  These are not typical refrigerators, which are easily installed.  Because these are built-in units, removing them and installing a new built-in unit involves hefty expense, including the cost of repair or modifying existing cabinetry and, in some cases, repairing damage to the floor (often wood or stone), countertops and surrounding cabinetry caused when the refrigerator door detaches and falls off.

Owners with defective Viking refrigerator/freezers have also reported experiencing poor response from the company’s customer service department concerning these problems.

If you own one of the Viking 36-inch or 48-inch refrigerators included in the recall, we'd like to talk with you.  There is no cost or obligation.  Please call 800-992-9947.